Business process reengineering and operational costs of selected Nigerian airline companies

Business Process Improvement, Business Process Reengineering, and Business Process Management

• Customer satisfaction: The result of optimizing and aligning business processes to fulfi ll customers’ needs, wants, and desires. • Cost reduction: The result of optimizing operations and supplier processes. • Cycle and fulfi llment time reduction: The result of optimizing the manufacturing and logistics processes. • Quality: The result of optimizing the design, development, and production pr...

Business Process Reengineering

Business Process Reengineering

AI in Business-Process Reengineering

Fortune 500 company annual reports explicitly discussed reengineering efforts that were currently under way. One analyst recently estimated the annual market for BPR services in U.S.-based companies at $1.8 billion; another predicts a growth of 20 percent each year from 1994 to 1996 (Caldwell 1994). To measure the long-term impact of this work, one must consider a multiple of this figure as the...

Towards Green Business Process Reengineering

Information and communication technology has experienced a vast development and increased usage over the past few years. This development again yields to increasing energy consumption. In this paper we provide a research agenda that picks up this serious development and suggests first approaches how holistic energy efficiency could be introduced in enterprises without neglecting a company’s per...